Overview

C2 Surveillance integrates with Surveillance Station to provide cloud archiving and remote access for selected cameras.

It helps preserve footage if the site is compromised or equipment is stolen.

How it works

The NAS records locally and forwards streams or clips to Synology's C2 cloud based on your policy.

• Choose continuous or event based uploads for priority cameras
• Review footage from the C2 portal without opening your LAN to the internet
• Control storage class and retention per camera group

When to use it

Use cloud archiving for high risk locations or where offsite retention is mandated.

• Entry points and cash handling areas
• Lone worker or remote sites with limited physical security
• Compliance driven industries that require offsite storage

Bandwidth and retention planning

Estimate upstream requirements and keep uploads to a selected set of cameras when links are limited.

• Calculate bitrate per camera and multiply by expected motion time
• Use schedules to avoid saturating business hours
• Monitor ISP data caps and consider business grade links where needed

Setup steps

A straightforward sequence to get started.

• Create or link a C2 account and subscription
• Select cameras and set upload policies in Surveillance Station
• Test retrieval of a sample clip from the C2 portal
• Enable alerts and review logs for failed uploads

Security and access control

Apply least privilege and keep audit trails.

• Use unique accounts and two factor sign in
• Limit portal access to named roles
• Rotate keys and review access quarterly

FAQs

Short answers to common questions.

• Do I need to upload every camera? Focus on priority cameras to control cost and bandwidth
• Can I use it without QuickConnect? Yes through the C2 portal
• Is footage encrypted at rest? Yes on the provider side, and you control access to the portal